Shipping & Returns


Shipping Information

Tracked Worldwide Shipping with carrier Royal Mail

UK  3 - 5 working days

Europe  5 - 9 working days

Rest of the World  10 - 12 working days

(excludes bank and public holidays)

Christmas Shipping Information 2018

Store will be closed - Dec 20th till Dec 27th

Last Shipping Dates

UK - Dec 18th

Europe / USA / Canada - Dec 14th

Australia / New Zealand - Dec 10th

Rest of the World - Dec 4th


All orders are non-refundable or exchangeable


Important Notice

If you placed an order for delivery outside of Europe, you may have to pay custom fees and VAT which is required in the respective country. 

Pearl Ivy is not responsible for reporting and paying these charges, you alone are liable to the payment of charges or any other fees there may exist in the recipients country, charged by the official custom authorities.